Hidlove Prime is not refundable.

It means you will get 10 times points for what you paid for your order. For example, if you paid $100 for your order, you will get 1000 points, which is equal to $10 for your next purchase.

For the most countries, we offer free standard shipping (valued $9.99).

You just need to log in your account then you will enjoy Prime Pirce for any items (excluding daily deal items, virtual items & lucky bag).

The service is only for Hidlove Prime members. All tickets from Prime members will receive 7x24 dedicated services.

For Prime members, we'll reimburse you $10 Store Credit automatically as the return shipping fee for your first return or exchange, as per request.

In your birth month, if you make a purchase, a free birthday surprise will be included in your order.（Only available for Prime Annual）